The Boatingo Terms and Conditions explain how charter bookings work when you reserve a vessel through Boatingo Pty Ltd (ACN 603851412). Boatingo arranges yacht and boat charters as an agent for vessel owners, operators, and travel providers. When you pay a deposit, you confirm that you have read and accepted these Boatingo Terms and Conditions and the information provided on this website.
Each charter booking also follows the conditions of the vessel operator providing the service. For that reason, Boatingo sends the operator’s terms together with your confirmation invoice. While Boatingo coordinates bookings, the charter company manages the vessel and onboard services.
Boatingo therefore cannot take responsibility for the actions, delays, or operational decisions made by third-party operators. Likewise, Boatingo cannot accept liability for events outside reasonable control, including guest actions or unexpected circumstances.
Under the Boatingo Terms and Conditions, a 50% deposit confirms your reservation.
You may complete payments through:
Prices may change before full payment arrives. Fuel is not included unless clearly stated. Because availability changes quickly, Boatingo recommends securing your charter as early as possible.
The Boatingo Terms and Conditions require final payment 30 days before the charter start date, unless the vessel operator specifies a different timeline.
If payment does not arrive on time, the charter may be cancelled and the deposit may be forfeited.
The Boatingo Terms and Conditions also require a security deposit before departure. This deposit protects the vessel owner against damage, equipment loss, or late return.
Deposit amounts depend on:
Some operators allow guests to purchase insurance that reduces the required deposit.
Bareboat charters follow a slightly different payment schedule.
Guests must pay:
The Boatingo Terms and Conditions still require a security deposit for bareboat charters. The operator determines the final amount.
If you decide to cancel, notify Boatingo in writing immediately. The cancellation takes effect once Boatingo receives the notice.
Email cancellations should always be confirmed to ensure delivery.
Charter operators may apply cancellation charges under their own policies. In addition, the Boatingo Terms and Conditions allow the agency to retain commissions related to the booking.
Guests may recover some costs if travel insurance covers the reason for cancellation.
If you request booking changes after confirmation, Boatingo will try to help. However, additional operator fees may apply.
Sometimes unexpected situations affect travel plans. In these cases, the Boatingo Terms and Conditions allow schedule changes or cancellations.
Events that may affect charters include:
Airlines and maritime carriers also follow international conventions. Those rules may limit liability.
Force majeure events fall outside normal control. These may include:
If these events occur, Boatingo may adjust or cancel travel arrangements without compensation.
Guests must follow instructions from crew, staff, and charter operators during the trip.
If a guest creates danger, damage, or disruption, the charter operator may terminate the booking immediately. In that case, the guest remains responsible for additional costs.
Airline captains or transport operators may also deny boarding for safety reasons. If this happens, the booking may be treated as cancelled.
Before departure, charter guests should inspect the vessel, equipment, and inventory. This inspection confirms that items appear present and operational.
Mechanical problems or unexpected breakdowns may occasionally occur during charters. Because of this, the Boatingo Terms and Conditions do not allow claims for lost time caused by those issues.
However, operators remain responsible for normal wear, hidden faults, or previously recorded damage.
Cruising areas may also be limited for safety reasons. In some situations, the base manager may require a qualified crew member onboard.
Pets are not allowed unless the charter operator provides approval.
All guests must follow the laws of the country where the vessel operates. Illegal actions automatically terminate the charter agreement under the Boatingo Terms and Conditions.
Guests who break local laws must deal directly with authorities and accept full responsibility.
The Boatingo Terms and Conditions strongly recommend comprehensive travel insurance for every guest. Insurance helps protect against cancellations, delays, and unexpected events during the charter.
Last Updated: 14 March 2020
All travel and boat charter arrangements are made by us, Boatingo Pty Ltd ACN 603851412, acting as agents on behalf of charter boat owners or operators and travel providers. In paying your deposit you are deemed to have read and accepted the following terms and conditions, and the other information on this site, which form the contract between you and us. Bookings on charter boats are accepted subject to the standard terms of the company with whom we have booked your boat charter holiday. The details of boat charter will be sent to you with your confirmation invoice.
We do not accept responsibility for the acts and or omissions of our travel providers, charter suppliers and operators. We do not accept responsibility if the fault is caused by you or any member of your party, a third party or an event which we could not with due care have foreseen or avoided.
Deposit: A deposit of 50% is required when making your reservation
Payments for your boat charter vacation are accepted by electronic transfer or credit card.
Prices: Prices detailed are subject to change at any time until full payment has been received. Prices are exclusive of fuel unless stated otherwise. We reserve the right to correct any pricing errors or omissions that may occur. We recommend that you book & pay in full as soon as possible to ensure the availability and pricing of any travel services shown.
Final payment: Final payment is due no later than 30 days prior to charter commencement or as per individual charter boats terms and conditions. Balance reminders are not issued. If you fail to pay on time, the company reserves the right to cancel your charter, without refund of your deposit.
A Security Deposit is required from all charterers to cover the risk of damage to the boat, loss of equipment or late return. The amount varies according to the charter operator, the location and the size of boat.
The booking deposit is 50% of the bareboat charter vacation holiday price plus holiday insurance premiums in full. The balance of 50% is due 60 days before departure.
A Security Deposit is required from all bareboat charterers to cover the risk of damage to the boat, loss of equipment or late return. The amount varies according to the charter operator, the location and the size of boat. Alternatively, you can usually opt to pay a non-refundable insurance premium to reduce the deposit amount required.
If you, as the boat charterer, wish to cancel your boat charter you must notify us immediately in writing. Cancellation will be effective on the date at which BoatingoP/L receives the cancellation. If you have notified us by email please follow up to check that we have received it. The particular contract you have agreed to will specify the cancellation process.
Cancellation/Amendment Fees: Please be advised that cancelled bookings can incur further charges imposed by Charter Operators. In the case that a charter is cancelled, we as the agency reserved the right to retain any commissions owing on the charter. If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges. The charges that will apply to your cancellation will be specified on the particular operator’s boat charter contract.
If you wish to make changes to the booking after confirmation, we will do all we can to make the necessary arrangements, but as an agent we may have to make additional charges.
We do not accept responsibility if the fault is caused by you or any member of your party, an unconnected third party or an event which we or our supplier could not with due care have foreseen or avoided. Where the services are provided by air or sea carriers our liability is limited in line with the appropriate international convention.
Force Majeure: This means that we will not pay you compensation if we have to cancel or change your boat charter or travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire adverse weather conditions or other unforeseen circumstances that may amount to force majeure.
We reserve the right in our absolute discretion to terminate without further notice the boat charter vacation arrangements of any client who refuses to comply with the instructions or orders of the company staff, agent or other responsible person whose behavior in their opinions is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your vacation ceases and we shall not be liable for any extra costs incurred by you. Any client who is denied boarding on the outbound/inbound flight on the decision of the airline staff or aircraft captain shall be deemed to have given notice of cancellation on his/her booking at that moment, and cancellation charges will apply in accordance with cancellation charges above.
Please refer to the specific charter operator contract and conditions for your charter. You have the right to inspect the bareboat boat, her gear and inventory and to ensure that all items are present and in good working condition. Please review the vessel operators terms and conditions, and you will have no right to claim for any loss of time or expense caused by any accident or breakdown or failure of any part of the bareboat. However, such acceptance does not imply that you assume responsibility for any failure, damage, loss or expense due to normal wear and tear, or defects which are agreed and noted.
The cruising area from each base may be restricted. The base manager will inform you of any restrictions, and may further confine the cruising area of the bareboat boat or place a competent crew on board if considered necessary for the safety of the boat and its occupants. A daily charge will be made for the crew member. No pets are permitted on board unless otherwise stipulated.
No-one in your party should commit an act contrary to the laws of the country. If any such act is committed, the agreement between us will automatically terminate, but without prejudice to our rights and those of the owner of the charter boat. You and/or your party will carry full responsibility and answer to the appropriate Authorities.
It is strongly suggested that all members of your party have comprehensive travel insurance.
Last updated: 14 March 2020
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